Terms & Conditions

Privacy Policy

At Scalefull Technologies LLP, we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you interact with our services.

Information We Collect

• Personal Information: We may collect personal information, such as your name, email address, phone number, and billing details, to provide our services effectively.
• Usage Information: We collect information about how you use our website and services, including your IP address, browser type, and operating system.
• Cookies: We may use cookies and similar technologies to enhance your experience on our website and to collect data for analytics.

How We Use Your Information:

• Service Delivery: We use your personal information to provide the services you've requested, including website development, mobile application development, ERP application development, and training services.
• Communication: We may use your contact information to send you updates, invoices, and important notifications related to our services.
• Analytics: We analyze data to improve our services, website functionality, and user experience.

Information Sharing:

We do not sell, trade, or share your personal information with third parties, except as described in this Privacy Policy or when required by law.

Payment Policy:

Our payment policy outlines the terms and conditions for making payments to Scalefull Technologies LLP and its subsidiary entities:

• Payment Methods: We accept payments through various methods, including credit/debit cards, bank transfers, and other online payment platforms.
• Invoicing: Invoices are issued for our services and should be paid according to the terms specified in the invoice.
• Payment Processing: Payments should be made in the currency mentioned on the invoice, and any transaction fees are the responsibility of the payer.
• Refunds: Refund policies vary by service and will be detailed in the specific service agreement.

Cancellation Policy:

Our cancellation policy covers the procedures for canceling services provided by Scalefull Technologies LLP:

• Cancelling Services: To cancel a service, please contact our customer support team, specifying the service you wish to cancel.
• Cancellation Fees: Depending on the service, a cancellation fee may apply. Details on these fees are provided in the service agreement.
• Refunds: The cancellation of a service may lead to a refund, the details of which can be found in the specific service agreement.

Refund Policy:

Our refund policy outlines the circumstances under which refunds are provided:

• Service-specific Refunds: Each service may have its own refund policy, as detailed in the service agreement.
• Timeframe for Refunds: Refund requests should be submitted within the timeframe specified in the service agreement.
• Refund Process: Refund requests are reviewed promptly, and refunds are processed within a reasonable time frame.